Managing all Constituents: Supervisors, Senior Leaders, and Supervisees

with Ellen Neufeldt, Helen-Grace Ryan

About This Course

Managing up, down, and all around is essential for all student affairs professionals; during this session we will examine the role of managing up and effective supervision practices. This webinar is intended to help student affairs professionals understand management best practices and ways you can lead from where you are in your organization. If you're interested in maximizing your organizational presence, gaining authority and autonomy, and want to put your best foot forward, you will want to listen in! Effective management tips will be shared from several vice presidents. Each participant will be able to explore how these topics relate to their current role.

Learning Objectives

By participating in this session, participants will be able to:

  • discuss Bolman & Deal’s four frames (Structural, Human Resource, Political, and Symbolic) of leadership;
  • identify key competencies for managing up; and
  • create management strategies to use in their workplace.

Accessing the Presentation

Once you complete your registration, you will be able to access the course by clicking on the "Login" button at the top of this page (or any page on

  • You will be asked to login with your NASPA user name and password. Once you have done so, you will hit continue and be redirected to your dashboard in the Online Learning Community.

  • You will find the session listed under "Enrolled."

  • This session is recorded. By clicking into, "Contents," you will find the session recording, resources, and PowerPoint slides. You may view the materials as many times as you'd like, at whatever pace you would like.

  • If you have any difficulty accessing the materials, please contact Jace Kirschner (

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