Managing Up, Down, and All Around

with Jen Meyers Pickard

About This Course

Being a successful mid-level administrator and future senior leader requires a constant balance of supporting and advancing the agenda of your senior leaders and VPSA, while simultaneously advocating for the needs of your direct reports and divisional area. Often times these priorities are in sync, but you must also learn to manage situations when they are not. This session will provide participants with a toolkit of practical strategies to manage up, down, and all around!

Learning Outcomes

Through this session, participants will be able to:

  • develop a theoretical yet practitioner-centric understanding of the elements of leadership;
  • articulate the differences between management and leadership;
  • identify the political, structural, and interpersonal nuances of managing from the middle; and
  • utilize key strategies for managing up, down and all around.


This session is $149 for NASPA members, $220 for non-members. Pricing will be accurately reflected in your cart.

Accessing the Presentation

Once you complete your registration, you will be able to access the course by clicking on the "Login" button at the top of this page (or any page on

  • You will be asked to login with your NASPA user name and password. Once you have done so, you will hit continue and be redirected to your dashboard in the Online Learning Community.

  • You will find the session listed under "Enrolled."

  • This session is recorded. By clicking into, "Contents," you will find the session recording, resources, and PowerPoint slides. You may view the materials as many times as you'd like, at whatever pace you would like.

  • If you have any difficulty accessing the materials, please contact Jace Kirschner (

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