FAQs

Now that I've purchased an Online Learning Community session, how do I access it?

All of your Online Learning Community registrations will appear in the NASPA Community Hub. To access them, follow these steps:

  • Navigate to engage.naspa.org
  • Log in with your NASPA user name and password
  • Click on “My Events” from the left hand menu
  • You will see the subheading “My Online Events” – all of your Online Learning Community sessions will be listed here
  • Click “Go to Event” under any of your events to be redirected to the Online Learning Community and the session content

If you have any difficulties with any step of this process, please contact Jace Kirschner (jkirschner@naspa.org).

Do I have to be a NASPA member to access the Online Learning Community?

No, our community is open to all of those interested in our field. You will need a free NASPA user name and profile, which you will be prompted to create at the time of purchase if you do not already have one.

I will require captioning for a course. An event says that captions are available on request. How do I request them?

For live briefings, please contact Jace Kirschner (jkirschner@naspa.org) at least 72 hours in advance of the session to request live captions. We will make every effort to secure a captioner for requests made in less than 72 hours, but we may not be able to guarantee them.

For OnDemand modules, if captions are not already available, we will be happy to have the material captioned. Please email Jace Kirschner (jkirschner@naspa.org) with the name of the session. Captioned videos will be made available one week after the request is made.

At this time, we are working hard to update our database of modules so that all of our sessions are captioned.

How do I propose a course?

Information on how to propose a course can be found here.

How much time does it take to create an on demand module?

A good rule of thumb is 2-3 hours for every one hour of learning time. So if you expect your learners to spend one hour with your material, it will take 2-3 hours to complete the development of that material.

Do I receive an honoraria for presenting a course in the online learning community?

In some cases, honoraria or royalty agreements are possible. Please contact Jace Kirschner for more information.

If I purchase an on demand module, how long do I have access to it?

We expect most of our content to have a shelf life of 3-5 years before needing revision, but in some cases, modules may require revision sooner. In these cases, we will make every effort to provide a reasonable substitution or complementary offering.