FAQs

Now that I've registerd for an Online Learning Community session, how do I access it?

The easiest way to access all your Online Learning Community sessions is by clicking the "Login" button at the top of this page. This will prompt you for your NASPA user name and password, and will send you through to your Dashboard in the Online Learning Community.

From there, you can click on "Enrolled" from the menu in the top, center of the page, and see all the sessions you have registered for.

If you have any difficulties with any step of this process, please contact Jace Kirschner (jkirschner@naspa.org).

Do I have to be a NASPA member to access the Online Learning Community?

No, our community is open to all of those interested in our field. You will need a free NASPA user name and profile, which you will be prompted to create at the time of purchase if you do not already have one.

I will require captioning for a course. An event says that captions are available on request. How do I request them?

For live briefings, please contact Jace Kirschner (jkirschner@naspa.org) at least three business days in advance of the session to request live captions. We will make every effort to secure a captioner for requests made in less than three business days, but we may not be able to guarantee them.

For OnDemand modules, if captions are not already available, we will be happy to have the material captioned. Please email Jace Kirschner (jkirschner@naspa.org) with the name of the session. Captioned videos will be made available within one week after the request is made.

At this time, we are working hard to update our database of modules so that all of our sessions are captioned.

How do I propose a course?

Information on how to propose a course can be found here.

How much time does it take to create an on demand module?

A good rule of thumb is 2-3 hours for every one hour of learning time. So if you expect your learners to spend one hour with your material, it will take 2-3 hours to complete the development of that material.

Do I receive an honoraria for presenting a course in the online learning community?

In some cases, honoraria or royalty agreements are possible. Please contact Jace Kirschner for more information.

If I purchase an on demand module, how long do I have access to it?

We expect most of our content to have a shelf life of 3-5 years before needing revision, but in some cases, modules may require revision sooner. In these cases, we will make every effort to provide a reasonable substitution or complementary offering.